kitchen update # 39 - the door finally arrived, damaged

i've been waiting for the 15x40" cabinet door to be delivered for my upper cabinets to be done.

fedex dropped the door off on my step today, two days after when the receipt said it should be expected.


in a box big enough to fit at least TWELVE of the doors. but it only held just the one door. needless to say there was NOT enough packing materials.


i opened the box and the door is clearly damaged.


both bottom corners are just smashed.


it was not an appropriate box for just one little door.


even the cardboard the door itself was wrapped in was trashed


that box was 4 inches too tall, over twice as wide as the door, and 5 inches too deep for only a skinny 1/2" thick door. they shoved just one door in that ginormous box with only a few cardboard paper pieces that were completely insufficient to pad or protect it.

the store still doesn't have any in stock and the website stock prognosis only says 'possibly' in another 10 days, check back later'. so not only do they not have it, they dont even know for sure when they'll get more. usually their website has a solid date for when more stock will arrive.

i went on their website and did their contact form and filled out the order number and receipt number and date and article number and explained the door arrived damaged. their contact form wouldn't allow me to upload my photos, saying it was the wrong format or too large. but it was .jpeg format which it said was the proper format. and it said it had to be under 20mb file size. the picture file was only 660kb which the internet says is 0.6mb so definitely under the file size limit of 20mb. i don't know what the problem was. but i sent the message off. we'll see how long it takes ikea to get back to me.